Terms and Conditions of Sale

1. General Provisions and Seller Information

These Terms and Conditions of Sale apply to all purchases of books made on this website, operated by Petit Sujet, with registered office at Via Marcello II 22, 00165 Rome, Italy.
Company details:

These Terms constitute the general conditions of contract pursuant to Articles 1341 and 1342 of the Italian Civil Code. By placing an order, the Customer declares to have read and accepted these Terms in full.

The contract is concluded in Italian and/or English (select language at checkout). A copy of these Terms and of the order confirmation will be stored and accessible via your account or email.

2. Prices, VAT, and Tax Regime (Art. 74 DPR 633/72)

All prices displayed on the Website are in Euros (€) and include VAT.
In accordance with Italian tax legislation for publishing products, VAT on books is paid by the publisher under the special “monophase” regime pursuant to Art. 74, paragraph 1, letter c) of DPR 633/72. Therefore, no additional VAT is charged at checkout; the price shown is the final price payable by the customer.

3. Payment Methods

We accept the following payment methods: ???
Payment is processed securely via encrypted connections. The order is confirmed only after successful payment authorization.

4. Shipping Rates and Delivery Estimates

Orders are shipped exclusively within Italy via postal or courier services. Estimated delivery times and costs are as follows:

  • Standard shipping (3–5 working days): €1.90 (Free shipping on orders over €25.00)
  • Express shipping (24h–48h): €3.90

Please note: We do not ship outside of Italy.

Delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers or force majeure events.

5. Right of Withdrawal (Cooling-Off Period)

Pursuant to EU Consumer Rights Directives and Italian Legislative Decree No. 21/2014, you have the right to withdraw from the purchase contract without giving any reason within 14 calendar days from the day you (or a designated third party, other than the carrier) receive the books.

To exercise this right, you must notify us via email at support@petitsujet.com stating your order number and intention to return the product. Alternatively, you may use the standard withdrawal form available here.

You must return the books in their original condition to:

Petit Sujet, Via Marcello II 22, 00165 Rome, Italy, without undue delay and in any event no later than 14 days from notifying us.

Return shipping costs are the responsibility of the customer, unless the goods are defective or damaged. Upon receipt and inspection of the returned goods, we will issue a full refund of the original purchase amount (including standard delivery costs) using the same payment method used for the order, within 14 days from the date we receive the return or proof of shipment.

Exceptions: The right of withdrawal does not apply to goods that are made to the consumer’s specifications or clearly personalized (e.g., dedicated inscriptions, custom covers), or to sealed audio/video recordings or software opened by the customer.

6. Legal Guarantee of Conformity and Damaged Goods

All books supplied are covered by the statutory legal guarantee of conformity under Articles 128–135 of the Italian Consumer Code (Legislative Decree 206/2005). The guarantee lasts for 2 years from delivery and covers any lack of conformity existing at the time of delivery.

If you receive a defective or damaged book (e.g., severe transit damage, missing pages, printing errors), please notify us within 8 days of delivery by emailing support@petitsujet.com with photos of the issue. We will arrange a replacement or repair at no extra cost to you. If repair/replacement is not possible, you may request a price reduction or contract termination.

Please note: the legal guarantee is distinct from the right of withdrawal and applies regardless of fault. You must always contact the seller (Petit Sujet), not the carrier.

7. Privacy and Personal Data Protection

We collect and process personal data (name, address, email, payment details) solely for the purposes of order processing, shipping, invoicing, and customer support. We do not sell or share your data with third parties for marketing purposes. Data may be shared with logistics partners and payment processors strictly necessary for order fulfillment.

For full details on data processing, your rights (access, rectification, erasure, portability, objection), retention periods, and contact information for the Data Controller, please refer to our Privacy Policy available here.

8. Applicable Law, Jurisdiction, and Clause Approval

These Terms and Conditions are governed by and construed in accordance with Italian law. For any disputes arising from B2C purchases made by consumers residing in the European Union, the court of jurisdiction shall be the place of residence or domicile of the consumer, as required by EU consumer protection rules.

Pursuant to Articles 1341 and 1342 of the Italian Civil Code, the Customer declares to have read carefully and specifically approves the following clauses:

  • Clause 8 (Applicable Law and Jurisdiction)
  • Clause 5 (Right of Withdrawal – return costs and exceptions)
  • Clause 6 (Legal Guarantee – notice period and remedies)

This specific approval is required for clauses that may be considered “onerous” or “vexatious” under Italian law, even if they reflect statutory rights.

9. Contact and Complaints

For any questions, complaints, or assistance, please contact us at:
Email: support@petitsujet.com
Address: Petit Sujet, Via Marcello II 22, 00165 Rome, Italy

We aim to respond within 5 working days.